Privacy Policy

Last updated: 6 September 2026

1. Introduction

Welcome to Tishka AI. Your privacy is paramount to us, and we are committed to protecting your personal data. This privacy policy explains how we handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 when you visit our website, and informs you of your privacy rights.

2. Important Information and Who We Are

Tishka AI operates in accordance with the UK GDPR and the Data Protection Act 2018. We are the controller and are responsible for your personal data.

3. The Data We Collect About You

The categories of personal data that we collect may include, but are not limited to, Identity Data, Contact Data, Financial Data, Transaction Data, and Technical Data.

4. How Is Your Personal Data Collected?

Data is collected through direct interactions with our website and services, such as when you complete the contact or diagnostic form, as well as through automated technologies that record your interactions with our website.

5. How We Use Your Personal Data

We comply with the UK GDPR and the Data Protection Act 2018 and use your personal data only where it is lawful to do so. This may include fulfilling contracts, pursuing legitimate interests, or complying with legal obligations.

6. Data Security

Traffic to and from our systems is encrypted in transit (HTTPS/TLS). Our automation infrastructure runs on our own hosted server, with administrative access restricted over a private network and weekly server backups switched on. Where third-party AI providers process information on our behalf, we do not permit our data to be used to train their models, and they are bound by their own data protection commitments.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, in line with the legal requirements and regulations of the United Kingdom. When we no longer need it, we delete or anonymise it. Where third-party AI providers are involved, their own published retention policies apply to what they process.

8. Your Legal Rights

You have specific rights regarding your personal data under UK law, including the right to access, correct, or request the deletion of your personal data, and the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. International Transfers

Some of our service providers process data outside the UK. Where that happens, we rely on the protections UK law requires for international transfers, and we choose providers that commit to UK GDPR standards.

10. Third-Party Links

Our website may link to external sites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

11. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at pete@tishka.ai.

12. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.